Refund Policy

Last updated: April 6, 2026

DocoAPI is operated by SAGA LABS LTDA (trading as SagaLabs).

14-Day Refund Policy

If you are not satisfied with DocoAPI, you may request a full refund within 14 days of your purchase date. No questions asked.

All payments are processed by Paddle, our Merchant of Record. Paddle handles all refund requests in accordance with their refund policy and applicable consumer protection laws in your region.

Refunds are issued to the original payment method. Once a refund is processed, access to paid features ends immediately.

How to Request a Refund

Email us at [email protected] or submit a request through paddle.net.

Paddle's Policies

For the full legal framework governing payments and refunds, see:

Questions?

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