Terms & Conditions

Last updated: April 6, 2026

These Terms and Conditions ("Terms") govern your use of DocoAPI, a SaaS API documentation platform operated by SAGA LABS LTDA, trading as SagaLabs ("we", "us", "our"). By creating an account or using the service, you agree to these Terms.

If you have questions, email us at [email protected].


1. The Service

DocoAPI is a cloud-based API documentation platform. It lets you generate, host, and publish documentation from OpenAPI/Swagger specifications. Features include:

  • Spec ingestion via URL, file upload, or GitHub sync
  • Hosted public documentation portals
  • Version history and rollback
  • Semantic search powered by AI
  • An in-browser API Playground
  • Subscription and billing management via Paddle

We may update, improve, or modify the service at any time. We'll do our best to communicate significant changes in advance.

2. Accounts

To use DocoAPI, you must create an account with a valid email address. You are responsible for:

  • Keeping your login credentials confidential
  • All activity that occurs under your account
  • Notifying us immediately if you suspect unauthorized access

You must be at least 16 years old to create an account. By creating an account, you confirm you meet this requirement.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Acceptable Use

You may use DocoAPI for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Upload or sync specs that contain malicious code or content
  • Attempt to reverse-engineer, scrape, or disrupt the DocoAPI platform
  • Use the service to harass, abuse, or harm others
  • Share your account credentials with third parties (each user should have their own account)
  • Attempt to circumvent rate limits, subscription enforcement, or access controls
  • Use the AI features to generate content that is misleading, harmful, or illegal

We reserve the right to remove content or terminate accounts that violate this section, with or without notice, depending on severity.

4. Subscriptions and Billing

Pricing

DocoAPI is offered as a paid subscription. Current pricing is available on the DocoAPI pricing page.

Merchant of Record

All payments are processed by Paddle, our Merchant of Record. This means Paddle handles your payment, issues your receipt, and is responsible for collecting and remitting taxes (including VAT) on transactions. Your billing relationship for payment purposes is with Paddle, not directly with SagaLabs.

Free Trial

We offer a 14-day free trial for new accounts.

  • A valid credit card is required to start the trial
  • You will not be charged during the 14-day trial period
  • If you do not cancel before the end of day 14, your subscription will automatically begin and your card will be charged
  • You can cancel at any time during the trial from your billing settings — no charge will apply

Billing Cycle

After the trial, your subscription renews automatically on a monthly basis. You will be charged on the same day each month.

Cancellation

You can cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of your current billing period — you retain access to the service until then.

Refunds

We offer a 14-day refund policy. If you are not satisfied with DocoAPI, you may request a full refund within 14 days of your purchase date. No questions asked.

All refund requests are processed by Paddle, our Merchant of Record, in accordance with their refund policy and applicable consumer protection laws. For full details, see our Refund Policy.

Price Changes

We may change our pricing with at least 30 days' advance notice. If you do not agree to a price change, you may cancel your subscription before the new price takes effect.

5. Intellectual Property

Your Content

You own your API specifications, documentation content, and any data you upload to DocoAPI. We do not claim any ownership over your specs, code, or documentation.

By uploading content to DocoAPI, you grant us a limited, non-exclusive license to store, process, and display that content solely for the purpose of providing the service to you. We do not use your specs for any other purpose.

Our Platform

DocoAPI — including the software, design, code, trademarks, and all platform features — is owned by SAGA LABS LTDA. Nothing in these Terms transfers any ownership of the DocoAPI platform to you.

You receive a limited, non-transferable, revocable license to use DocoAPI while you have an active account and are in compliance with these Terms.

6. Public Documentation Portals

When you publish a documentation portal on DocoAPI, it becomes publicly accessible at your assigned subdomain. You are responsible for the content in your published docs.

Important: Published portals remain publicly accessible regardless of your subscription status. We will not take down published documentation due to subscription expiration. If you want to unpublish a portal, you can do so from your account settings.

7. Availability and Uptime

We aim to provide a reliable service but we do not guarantee 100% uptime. The service is provided "as is" and we may perform maintenance, updates, or experience unplanned outages.

We will do our best to notify you in advance of scheduled maintenance and to resolve unplanned outages promptly.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • DocoAPI and SagaLabs are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability to you for any claim arising from use of the service is limited to the amount you paid us in the 3 months preceding the claim
  • We are not responsible for losses arising from: unauthorized access to your account, service interruptions, data loss, or third-party service failures (Paddle, GitHub, OpenAI, etc.)

Nothing in these Terms excludes liability for fraud, willful misconduct, or any liability that cannot be excluded by law.

9. Indemnification

You agree to indemnify and hold SagaLabs harmless from any claims, losses, or damages (including legal fees) arising from:

  • Your use of DocoAPI in violation of these Terms
  • Content you upload or publish through DocoAPI
  • Your violation of any third-party rights

10. Third-Party Services

DocoAPI integrates with third-party services including Paddle (billing), GitHub (spec sync), and OpenAI (AI search embeddings). Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the actions or policies of these third parties.

11. Termination

By You

You may close your account at any time from your account settings or by emailing [email protected]. Upon closure, your data will be deleted within 30 days as outlined in our Privacy Policy.

By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • You fail to pay your subscription fees
  • We are required to do so by law
  • We decide to discontinue the service (with at least 30 days' notice)

In cases of serious violations (e.g., abuse, illegal use), we may terminate your account immediately without notice.

Effect of Termination

Upon termination, your access to the service ends. Your published documentation portals may be taken offline. Any data associated with your account will be deleted in accordance with our data retention policy.

12. Governing Law

These Terms are governed by the laws of Norway. Any disputes arising from these Terms or your use of DocoAPI will be subject to the exclusive jurisdiction of the courts of Norway.

If you are located in the EU and believe we have acted in breach of applicable law, you also have the right to seek resolution through your local consumer protection authority.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top. For significant changes, we'll notify you via email or an in-app notice at least 14 days before the changes take effect.

Continued use of DocoAPI after updated Terms take effect means you accept the new Terms. If you disagree with the changes, you may cancel your account before they take effect.

14. Contact

Questions about these Terms?

Email: [email protected]

Website: docoapi.com

© 2026 DocoAPI. Privacy Policy·Terms & Conditions·Refund Policy